Contact Us
Contact Floranhyc
If you have questions before making a purchase or need assistance with an existing order, please contact our customer service team.
We can assist with product questions, order information, shipping inquiries, eligible returns, refunds, and other store-related concerns.
Customer Service
Email: service@floranhyc.com
Phone: 027-87176295
For order-related inquiries, please provide your order number and the email address associated with your purchase whenever possible.
If you are contacting us about merchandise that arrived damaged, defective, or incorrect, please include clear photographs or videos where appropriate.
Company Information
Brand: Floranhyc
Legal Company: Wuhan Baiyi Youxuan Technology Co., Ltd.
Business Address:
Room 501, 5th Floor, Building 45, Chulang Chuangyu, Qingling Innovation Industrial Base (Wuhan University Science Park), No. 77 Qingling Avenue, Qingling Subdistrict, Hongshan District, Wuhan City, Hubei Province
Email: service@floranhyc.com
Phone: 027-87176295
Important Return Notice
Please contact us before sending merchandise back.
Our registered business address is not necessarily our merchandise return warehouse. If your return request is approved, our customer service team will provide the applicable return address and return instructions.