Shipping Policy

Floranhyc provides the following shipping information so customers can understand processing time, shipping costs, expected transit time, tracking, and procedures for delivery problems before placing an order.

1. Order Preparation

Orders are typically processed within 1–3 business days after payment has been confirmed.

Processing time is the time required to prepare an order before dispatch. It does not include shipping/transit time.

2. Shipping Area

Our current Standard Shipping rates and estimates apply to eligible deliveries within the United States.

3. Shipping Cost

Our U.S. Standard Shipping rates are:

The applicable shipping cost will be displayed during checkout.

4. Estimated Transit Time

After an order has been dispatched, estimated Standard Shipping delivery is:

10–20 business days

This timeframe is an estimate and does not constitute a guaranteed delivery date.

5. Fulfillment Locations

Orders may be fulfilled from our own facilities or from facilities operated by fulfillment or logistics partners depending on inventory availability, product type, and destination.

As a result, individual orders may originate from different fulfillment locations.

We do not claim that all orders ship from a local U.S. warehouse unless that statement is factually applicable to the relevant order.

6. Tracking

When tracking is available, customers will receive shipment or tracking information after dispatch.

Carrier systems may require some additional time before the first tracking event appears.

7. Delivery Delays

Shipping delays can occasionally occur because of circumstances including:

• Carrier disruptions;
• Severe weather;
• Holidays or peak shipping periods;
• Transportation interruptions;
• Incorrect or incomplete addresses;
• Other logistical events.

If tracking has not updated for an extended period, contact service@floranhyc.com with your order number.

8. Lost or Missing Packages

If a package appears to have been lost in transit, please contact us.

Our customer support team will review available tracking and shipment information and help determine an appropriate solution.

We will not automatically reject a reasonable customer inquiry solely because a carrier has marked a shipment with a particular status.

9. Address Corrections

Customers should verify the shipping address carefully before submitting an order.

If an error is discovered after checkout, contact us promptly. We will make reasonable efforts to update the information before fulfillment or dispatch when possible.

Address changes cannot be guaranteed once fulfillment has progressed.

10. Shipping Contact

Email: service@floranhyc.com
Phone: 027-87176295